The Women’s Services at Shepherds of Good Hope encompasses a number of vital services to help homeless women regain health, overcome addictions, support mental illness, realize dignity and self worth, and obtain more permanent housing.
Specific on-site services include:
- Assessment and referrals for addiction counselling
- Medical and mental health support from the Canadian Mental Health Association, the Royal Ottawa Health Centre and Ottawa Inner City Health
- Facilitating Seeking Safety Groups
- Case Management and Housing Management support
- Life skills programming
Hope Outreach Shelter for Women
The Hope Outreach Shelter for Women is a 54-bed emergency shelter offering specialized services to women and transgendered individuals 18 years of age and older who are homeless or at risk of being homeless.
Residents are provided with a safe place and coordinated care by psychiatric nurses, outreach workers and medical professionals. The philosophy is based on providing services in a non-judgemental way with a focus on creating a healing environment for women. The team concentrates on harm reduction strategies with a strong sense of community.
In order to maintain a safe environment for the women who have been banned from other shelters and who are under the influence of a mood altering substance, special dorms have been provided for observation and quick health care interaction.
The Women’s Services at Shepherds of Good Hope is staffed 24 hours a day, 7 days a week. They are comprised of front line workers, a housing worker, case manager, client care workers, placement students and a management team. All staff must be trained in non-violent crisis intervention, motivational interviewing, First Aid and CPR as well as harm reduction approaches.