Shepherds of Good Hope Management Team

Deirdre Freiheit, President & Chief Executive Officer

DeirdreHeadshot(white)Deirdre comes to Shepherds of Good Hope from the Health Charities Coalition of Canada (HCCC) where she was Executive Director from 2006-2014.

Prior to joining HCCC, Deirdre spent 10 years at the Canadian Lung Association where she held a variety of management positions which led to her tenure as President and CEO.

Deirdre is a recognized leader in the charitable health sector and frequently addressed boards of directors, government groups and other organizations about the role of health charities and the enormous impact of their contributions to society. Deirdre is excited about working with everyone at Shepherds of Good Hope in serving the homeless and impoverished population of Ottawa.

613-789-8210 ext. 235 //


Rob Searle, Chief Financial Officer

Rob is a certified general accountant and our Director of Finance. He has more than 30 years of experience in financial/operational analysis, business acquisitions and systems implementation. His expertise has been extremely helpful in the new acquisitions that Shepherds of Good Hope has made.

613-789-8210 ext. 236 //




Stephen Bartolo, Director of Operations

Stephen has been with the organization since 2002. He is the Director of Operations and oversees all programming at Shepherds of Good Hope. Stephen has been instrumental in creating/expanding our managed alcohol programs (including The Oaks) as well as our transitional emergency shelter program. 

613-688-2929 ext. 336 //




Lindy Rosko, Senior Manager Supportive Living

lindyLindy has been with the organization since 2008. She has experience working in both the shelter and supportive living based programs in the organization. She is the Senior Manager overseeing all of our supportive living programs such as: 208 St. Andrew Residence, Hope Living, Brigid’s Place Housing for Women and The Oaks.



Caroline Cox, Senior Manager Transitional Shelter Services

Caroline CoxCaroline Cox has been with the organization since 2007. While completing her studies in social work, she was a front-line staff and case manager in the women’s shelter programs. She has been a manager in multiple supportive living and shelter programs at Shepherds. Presently, she is Senior Manager responsible for Transitional Shelter Services, which includes the women’s and men’s emergency shelters and specialized programs.

613-688-2929, ext. 344 //


Keith Lau, Senior Manager, Client Services and Social Enterprise

KeithKeith joined Shepherds of Good Hope in 2007.  During his career, Keith has worked in a number of management positions with emergency shelters. He also has extensive experience with data coordination and case management. As a Senior Manager, Keith is responsible in case management services, social enterprise and data analysis.

613-688-2929, ext. 347 //



Pamela LeMaistre, Director of Human Resources

Pamela joined Shepherds of Good Hope in 2016 as Director of Human Resources.  As a Certified Human Resources Leader (CHRL), she has over 20 years of experience in human resources, labour relations and organizational development in the broader public sector.

Prior to joining Shepherds of Good Hope, Pamela held a variety of human resources management positions in municipal government, the Liquor Control Board of Ontario and Canadian Nuclear Laboratories.

613-688-2929, ext. 334 //


Jamie Hackett, Senior Manager, Facilities and Procurement

Jamie joined Shepherds of Good Hope in 2016 as Sr. Manager Facilities and Procurement. He brings to the job 20 years of senior management experience in the private sector having worked with both national and international companies in manufacturing, sales, operations and facilities. In addition, Jamie also have 10 years of entrepreneurship experience. Jamie has a diploma from Algonquin College in Business Administration and holds 2 patents in Canada and the USA. Before joining Shepherds of Good Hope Jamie has worked for; OZ Optics Ltd., FreeLink Wireless Inc., Engineered Ceramic Products and Insulated Coating Corporation.

613-688-2929, ext. 338 //



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